TERMS AND CONDITIONS


Guarantee


Nature is the inspiration for all Maslin & Co design. As in nature, no two animals are the same and it is possible that each product may vary slightly in shape and color. Proper care of the towel and leather holster is necessary to maintain the exclusive beauty of your purchase. Please do not expose the towel to sharp objects, jewellery or metal zippers, which will may pull threads. If a thread pull does occur, it is easily fixed by trimming with a scissor and storing your sharp but precious jewels for the after-party. It is essential to follow washing and drying instructions to maintain the color quality of threads and avoid shrinkage. We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange, subject to the Terms and Conditions of the Return/Exchange Policy.


Return/Exchange Policy


Maslin & Co would like to make sure that you’re completely satisfied with your one-of-a-kind purchase. You may exchange your UNUSED article within seven (7) days from date of delivery, subject to the terms below. Maslin & Co cannot offer refunds/exchanges before your article has been returned to us. Please make sure to comply with the following conditions for the article you wish to return/exchange:


  • 1. must be unused, unwashed and not damaged;
  • 2. must have the Maslin tag still attached;
  • 3. must be returned still in leather holster, with all pieces in the same package/shipment;
  • 4. must be sent in its original packaging;
  • 5. return/exchange items must be shipped back to Maslin & Co within seven (7) days from the date of delivery.


If all of the above conditions are satisfied, Maslin & Co will refund the value of the returned product(s), sales tax included, less original shipping costs. Return shipping and handling are free. We will not issue any refunds for returns that do not satisfy all of the above conditions; however, you will have the option to request within thirty (30) days of being notified that you are not entitled to a refund that your merchandise be shipped back to you, at your own cost, in the condition in which it was received by Maslin & Co.